Shipping policy
Shipping Policy
At Omnicoast Goods, we aim to ship your order promptly and keep you informed along the way. We currently ship to the United States, Canada, and Mexico.
Order Processing
Orders are typically processed by the next business day. We dispatch orders Monday–Friday, excluding holidays.
Orders placed on weekends or holidays begin processing the next business day. During high-volume periods or promotional events, processing may take longer.
United States Shipping
We offer free standard shipping on all U.S. orders, with no minimum purchase required.
Most standard shipments arrive within 3–7 business days after shipment. Delivery estimates are not guaranteed.
Expedited shipping options are available for an additional charge where offered at checkout. Expedited shipping speeds apply to carrier transit time; order processing time still applies.
Canada and Mexico Shipping
Shipping charges for Canada and Mexico are calculated at checkout based on the destination, package, and available carrier services. Free U.S. standard shipping does not apply to international orders.
Customers are responsible for applicable import duties, taxes, and customs or carrier clearance fees that are not collected at checkout. These charges are separate from shipping costs and may be requested before delivery.
International delivery times vary by destination and shipping method. Customs processing may cause additional delays.
Tracking Your Order
Once your order ships, we’ll email tracking information to the address provided at checkout. Please allow 24–48 hours for tracking updates to appear.
Address Changes
Please check your shipping address before completing your purchase.
If you notice an error, email hello@omnicoastgoods.com as soon as possible with your order number and the correct address. We’ll do our best to help, but changes may not be possible once processing or shipment has begun.
Incorrect or incomplete addresses may cause delays or require additional shipping charges.
Delayed, Missing, or Damaged Orders
If your package is delayed, arrives damaged, or is marked delivered but you haven’t received it, contact hello@omnicoastgoods.com with your order number.
For packages marked delivered, please check nearby delivery locations and with household members or your building’s reception. We’ll help investigate with the carrier and determine the appropriate next steps.
Contact Us
For shipping questions or order support, email hello@omnicoastgoods.com.
